Effective Date: 01/03/2025

1. Introduction

Ambify.in (“we,” “us,” or “our”) operates a multi-vendor marketplace powered by Dokan Pro. This Privacy Policy explains how we collect, use, and protect your data when you use our platform as a buyer, seller, or visitor. By using ambify.in, you agree to these terms.

2. Data We Collect

A. Buyers

  • Personal Data: Name, email, shipping address, phone number.

  • Payment Data: Credit/debit card details (processed securely via third-party gateways like Razorpay).

  • Behavioral Data: Browsing history, wishlists, and order history (via Dokan/WooCommerce).

B. Sellers (Vendors)

  • Business Details: Adhaar Card, PAN, bank account info (for payouts).

  • Store Data: Product listings, pricing, inventory, and customer reviews.

  • Tax & Legal Data: Required for Adhaar KYC.

C. Automated Data

  • Cookies: Session cookies for login, cart items, and preferences.

  • Analytics: IP address, device type, browser, and location (via Google Analytics).

3. How We Use Your Data

PurposeDescription
Order ProcessingFulfill purchases, share delivery details with sellers, and manage returns.
Vendor ManagementVerify seller identity, process payouts (via Dokan’s vendor dashboard).
MarketingSend promotions via email (opt-out anytime).
Platform ImprovementAnalyze traffic and user behavior to enhance features.
Legal ComplianceMeet tax, fraud prevention, and regulatory requirements under Indian law.

4. Data Sharing

A. With Vendors

  • Buyers’ shipping details and order history are shared with sellers (via Dokan) to fulfill orders.

B. Third Parties

  • Payment Gateways: Razorpay, (PCI-DSS compliant).

  • Logistics Partners: Delivery agencies (e.g., Delhivery, Shiprocket).

  • Hosting & Tools: Hostinger (hosting), Google Analytics (traffic data).

C. Legal Obligations

  • Disclose data if required by Indian courts, law enforcement, or tax authorities.

5. Data Security

  • SSL Encryption: All transactions are secured via HTTPS.

  • Access Controls: Vendor/buyer data is restricted to authorized personnel.

  • Dokan Security: Regular plugin updates and vulnerability checks.

Note: No method of transmission over the internet is 100% secure.

6. User Rights (India)

  • Access/Correction: Update your profile or request data via your Dokan dashboard.

  • Deletion: Request account deletion (except data required for legal compliance).

  • Opt-Out: Unsubscribe from marketing emails using the link in each email.

7. Cookies

  • Necessary Cookies: For cart, login sessions, and checkout.

  • Analytical Cookies: Track site performance (disable via browser settings).

8. Data Retention

  • Buyer/Seller Data: Retained until account deletion or as required by Indian law.

  • Transaction Records: Stored for 1+ years for tax compliance,

9. Children’s Privacy

Ambify.in does not target users under 18. Accounts for minors must be created by a parent/guardian.

10. Grievance Officer

As per IT Rules, 2011, contact:

11. Changes to This Policy

Updates will be posted on this page. Continued use constitutes acceptance.

12. Contact Us

For questions, email hello@ambify.in or call 9696775989.